Speaking to Ken and Simon from the club to understand what it was the club were looking for, and their expectations on the unit. Ken inquired originally through our Self-serve line on our website, meaning that his inquiry come through directly with the questions he wanted to ask.
Client’s Situation
The club wanted a custom colour unit that matched the colour of their club, this is neither unique nor an issue for us as this is something we offer and love to do to keep clubs in keeping with their club colour.
Our Solution
Our engineer Steve attended site to carry out the installation of the clubs new AIR-EZE Fairway Shoe Cleaner. Once at site, Steve ensured the unit was in position to be installed, after all initial unit checks and inspections, Steve then carried out all parts of the installation & commission that is required.
Once the unit had been commissioned, he then ensured that all parts of the machine were fully functional and showed a member of the club the minimal maintenance step that is required.
The CofC and H&S was then handed to the club to sign where a digital copy would be issued later on by our service co-coordinator Jules.
Client’s Benefits
The club are extremely happy with their unit, and everything is as it should be from the performance and usage side.
